Money & reports

What it does

Money & reports gives the owner one page for the month so far, compared with the same days last month. It shows what you earned, how full your rooms were, what you collected today, where bookings came from, what Upstay and companies owe, and your last closed day. The full books stay one click away.

Who can use it

Admins (owners).

Where to find it

Money & reports in the rail, under Money.

How to read the page

Read the four numbers at the top: Earned this month, Rooms filled, Average room price and Earned per room. Each says how it compares with the same days last month, or “Nothing to compare yet”.
In Earned per day, pick 14 days or 30 days. Click Table to see each day as Rooms sold, Rooms, Food & extras and Total, and Chart to go back.
Collected today shows what came in by payment method. If nothing came in it says “Nothing collected yet today.”
Where bookings came from shows this month’s bookings by channel and what travel sites took in commission.
Upstay owes you (or You owe Upstay) shows the balance and recent entries. Click Ledger to open the payouts ledger.
Companies owe you lists each company and how many days since its invoice. Click Open the company ledger to see them.
Closing the day shows the last closed day. Click Night audit to go there.

How to download a report

Under Reports to download, click Profit & loss, Daily flash or Company invoices to open that report in Finance.
Click Payments this month (CSV) to save the month’s payments as a file.
To see everything, click Full books at the top.

Tips & good to know

Earnings are counted per night stayed, not per payment.
Collected today can include the last cash drawer count and whether it was exact, short or over.
The ledger button shows only if your role can open payouts.

Troubleshooting

“The payments file could not be saved. Try again.” → Click Payments this month (CSV) again.
“No bookings made this month yet.” → The channel card fills once a booking is made this month.