Your first 10 minutes

Do these in order. Each one links to the full guide.

1. Set up your rooms

Without room types and rooms there is nothing to book. Create each room type with its base rate and how many adults it sleeps, then add the physical rooms under it. Open Back office → Rooms and rates. → Rooms setup

2. Add your team

Add each colleague with the right role - Front Desk for the desk, Manager for money and staff, Admin for settings - and invite them by email so they set their own password. Open Back office → Employees. → Employees

3. Take a booking

Use Bookings → New booking for a guest on the phone, or Walk-in in the top bar for a guest at the desk. Pick the room type, not a room: a room is assigned later, often on arrival. → Reservations

4. Send the guest their check-in link

Every booking has a secure link the guest uses to check in on their phone. Open the booking’s guest file and use Copy link or Send link. → Reservations → Send the guest link

5. Work from Today

Today is your home screen. It lists who is arriving, in house and leaving, what is waiting on you, the rooms by state and the money taken today, and it updates by itself. Rooms shows every room floor by floor. → Dashboard · Room Board