Owner Today

What it does

When an Admin (owner) signs in, Today shows the business side of the hotel: the hotel right now, Earned per night, Happening now, Your teams right now and Needs you. At the foot of the page the card The guest app shows lists which sections of the guest app are switched on for your hotel. That card is for reading only.

Who can use it

Admins (owners). Managers and the desk see their own dashboards. See Dashboard.

Where to find it

Today in the rail. Needs you and Everything you can do are in the same rail.

How to read Today

Read the numbers at the top, then The hotel now for your rooms.
Check Earned per night for the recent nights and Happening now for what is going on live.
Under Your teams right now, see each team (Manager, Front desk, Housekeeping and so on) with who is in it and a line on what it is doing. Click Watch their screen to see that team’s own screen.
Open Needs you in the rail to see what is waiting for your decision.
Click a stay or a room to open it.

How to see what the guest app shows

Scroll to the card The guest app shows.
Read the list. Each tile names a section, such as Check-in online or Their bill, says what the guest does there, and carries an On tag.
The card shows only the sections that are on for your hotel. The heading counts them, for example “12 sections on”.
If some sections are not on, the card says how many are “available on request”. Click Ask Upstay to send an email asking for them.

Tips & good to know

You cannot switch a guest-app section on or off from this card. Upstay switches them for your hotel.
The card only lists what is on. A section that is not on is not shown as a tile.
Everything on Today updates by itself.

Troubleshooting

I cannot find the card. → It is on the Admin (owner) Today only. Managers and the desk do not see it.
A section my guests should have is missing. → Click Ask Upstay, or contact your platform contact.