Dining
What it does
Section titled “What it does”Dining shows the hotel’s menu for the hour - breakfast, lunch, dinner - with prices that include GST. You build a basket, add a note for the kitchen, send it now or for a time, and the order moves through its steps on your stay page. The charge lands on your bill when it is delivered; if the kitchen cannot make something, it is never charged.
Who can use it
Section titled “Who can use it”The primary guest, while checked in. Before check-in you can read the menu to plan.
Where to find it
Section titled “Where to find it”Dining on the bottom bar, the menu card on your stay page, or Ask with a dish name.
How to order
Section titled “How to order”- Tap Dining. The kicker names the menu for this hour.
- Tap Add on each dish. The button at the bottom counts Review Order · {n} items · {total}.
- Tap it. Adjust quantities with − and +.
- Under When choose As soon as possible or Schedule for 8:00 AM tomorrow.
- Add a Note for the kitchen (optional), for example Less spicy, no onion.
- Tap Place Order · charged to Room {n} (or Schedule Order).
- The order appears in Happening now and moves Received → Accepted → Preparing → Prepared → Delivered. Tap it for the details.
Tips & good to know
Section titled “Tips & good to know”- The basket is shared: what you add from the card on your stay page is already in Dining.
- Subtotal, GST and Total are shown before you place the order.
- The desk sees your note and the time on the kitchen ticket.
Troubleshooting
Section titled “Troubleshooting”- “Ordering to your room opens once you are checked in.” → You can plan from the menu; ordering starts after check-in.
- “Your order is empty. Add something from the menu.” → Tap Back to Menu and add a dish.
- “Unavailable” on an order step → The kitchen could not make it. Nothing was charged.